Overview

 At Yoshi Crest Homestay, we understand that travel plans may change. We encourage guests to inform us as early as possible if they are unable to travel so that the accommodation may be made available to other guests.

Reservations may be made directly with Yoshi Crest Homestay via phone or WhatsApp, or through our trusted booking partners, including Booking.com and Agoda.

​

Reservation Confirmation

A reservation is considered confirmed only after an official confirmation has been issued by Yoshi Crest Homestay (for direct reservations made via phone or WhatsApp) or by the booking platform through which the reservation was completed.

​

Cancellation & Refunds

Cancellation, refund, modification, payment, and reservation terms are determined by the method through which your reservation was made.

• Direct Reservations (Phone or WhatsApp): The cancellation terms communicated by Yoshi Crest Homestay at the time of confirmation will apply.

• Booking.com Reservations: The cancellation, refund, modification, and payment policies displayed on Booking.com at the time of booking will apply.

• Agoda Reservations: The cancellation, refund, modification, and payment policies displayed on Agoda at the time of booking will apply.

Where a reservation has been made through Booking.com or Agoda, the policies of the respective booking platform shall take precedence in the event of any inconsistency with the information provided on this website.

​

Reservation Modifications

Guests wishing to modify their reservation dates, guest details, or accommodation preferences are encouraged to contact Yoshi Crest Homestay directly using the contact information provided on our website.

We will gladly assist with your request wherever reasonably possible.

For reservations made through Booking.com or Agoda, certain modifications may also need to be processed through the respective booking platform and remain subject to availability and the platform's policies.

 

Property-Initiated Changes

In rare circumstances, Yoshi Crest Homestay may need to modify or cancel a reservation due to maintenance, operational requirements, safety concerns, government regulations, natural events, utility interruptions, or other unforeseen circumstances beyond our reasonable control.

Where reasonably possible, guests will be informed through the same method used to make the reservation, whether directly with us or via the booking platform.

​

No-Shows

Guests who are unable to arrive are kindly requested to notify us in advance through the same method used to make their reservation. Repeated misuse of the reservation system, including fraudulent or intentionally false bookings, may result in future reservations being declined.

​

Acceptance

By making a reservation directly with Yoshi Crest Homestay via phone or WhatsApp, or through one of our authorised booking partners, including Booking.com or Agoda, guests acknowledge and agree to this Reservation & Cancellation Policy.